Privacy Policy.
This Privacy Policy explains how we collect, use, process, store, and protect personal and business information when you interact with our website, services, communication channels, and business platforms. By accessing our website or engaging with CX24, you acknowledge and agree to the practices described in this Privacy Policy.
01. About CX24
CX24 Digital Technologies Pvt. Ltd. is a global business execution company delivering integrated solutions through its Innovate–Operate–Engage framework.
Our operational presence spans:
India Headquarters
CX24 Avenue, Opp Ashoka Medicover
Indira Nagar, Nashik – 422009
Maharashtra, India
UAE Office
402 Warba Center
Al Muraqabat, Deira
Dubai, United Arab Emirates
USA Office
2055 Limestone Road STE 200-C
Wilmington, Delaware 19808
United States
For privacy-related enquiries, contact: 
02. Information We Collect
We may collect and process the following categories of information:
Personal Information
Including but not limited to:
- Full name
- Email address
- Contact number
- Company name
- Job title
- Location information
- Communication preferences
Business Information
Where applicable:
- Organization details
- Service requirements
- Business inquiries
- Operational requirements
- Strategic consultation requests
Technical Information
When visiting our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Session activity
- Referral sources
- Cookies and tracking data
Recruitment Information
For career applications, we may collect:
- Resume/CV
- Employment history
- Educational qualifications
- Professional references
- Career preferences
03. How We Use Information
We process information for legitimate business purposes, including:
Business Communication
To respond to enquiries, consultations, and service requests.
Service Delivery
To provide, manage, and improve our solutions and operational services.
Client Relationship Management
To support ongoing business engagements and strategic partnerships.
Recruitment
To assess applications and manage hiring processes.
Website Optimization
To improve website functionality, user experience, and digital performance.
Legal and Regulatory Compliance
To meet applicable legal, contractual, and regulatory obligations.
04. Legal Basis for Processing
Where applicable, we process information based on:
- Consent
- Contractual necessity
- Legitimate business interests
- Legal obligations
- Operational security requirements
05. Confidentiality and Data Protection
CX24 operates under enterprise-grade confidentiality standards.
We maintain administrative, technical, and operational safeguards designed to protect data against:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss or destruction
We regularly review our internal controls to ensure data security and operational integrity.
06. NDA and Client Confidentiality
Many CX24 engagements are governed by strict non-disclosure agreements (NDAs).
Client information shared during strategic discussions, project execution, or operational collaboration is treated as confidential and protected under contractual obligations.
We do not disclose confidential client information unless:
- Explicitly authorized
- Required by law
- Necessary for agreed service execution under controlled terms
08. Information Sharing
CX24 does not sell, rent, or trade personal information.
Information may only be shared where necessary with:
- Authorized service providers
- Operational partners
- Legal authorities (when legally required)
- Internal business teams for service execution
All third-party processing is subject to appropriate confidentiality and security obligations.
09. International Data Processing
Given CX24’s operational presence across India, the UAE, and the United States, information may be processed across multiple jurisdictions.
Where cross-border processing occurs, we implement appropriate safeguards to maintain confidentiality and security standards.
10. Data Retention
We retain information only for as long as necessary to:
- Fulfill business purposes
- Meet legal obligations
- Support operational continuity
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of engagement.
11. Your Rights
Subject to applicable law, individuals may have rights to:
- Access their information
- Request correction of inaccurate information
- Request deletion where applicable
- Restrict processing
- Object to certain processing activities
- Withdraw consent where processing is consent-based
Requests may be submitted to:
12. Recruitment Data
Information submitted to 
for employment consideration will be processed solely for recruitment purposes.
Applicant data is handled confidentially and retained only for appropriate hiring-related evaluation periods unless otherwise required by law.
13. Third-Party Links
Our website may include links to third-party platforms, including our official CX24 LinkedIn page.
CX24 is not responsible for the privacy practices of external websites. Users are encouraged to review third-party privacy policies independently.
14. Changes to This Privacy Policy
CX24 may update this Privacy Policy periodically to reflect:
- Regulatory changes
- Business evolution
- Technology updates
- Operational policy improvements
Updated versions will be published on this page with the revised effective date.
15. Contact Us
For any privacy-related concerns, requests, or questions, contact:
CX24 Digital Technologies Pvt. Ltd.
General Enquiries:
Phone: 
16. Our Commitment
Privacy is not simply a compliance requirement at CX24—it is a core part of our operational philosophy.
We are committed to maintaining trust through:
- Transparency
- Accountability
- Security
- Responsible data stewardship
CX24 Digital Technologies Pvt. Ltd. is committed to protecting the information that powers intelligent business execution.